Tyler Becomes a Gig City

| October 22, 2015 | |

Other Internet Speeds Increased at No Added Charge

TYLER, Texas (Oct. 22, 2015) – Suddenlink announced today that it is now offering an Internet service with an up to 1 Gigabit per second download speed in Tyler, making this one of the first Suddenlink-served communities in Texas to receive this service.

Suddenlink also announced today that it is increasing certain other residential Internet speeds at no additional cost to customers.

“I’m proud to see Tyler is one of the first cities to get Gig level broadband, serving the entire community,” said Tyler Mayor Martin Heines. “A robust broadband infrastructure is critical to the success of one of my leading initiatives, the Innovative Pipeline. This level of broadband infrastructure from Suddenlink helps Tyler to continue building a better quality of life for businesses and citizens alike.”

“Today’s announcement is the next step in Operation GigaSpeed, the company-wide plan we announced in August of 2014,” said Suddenlink Vice President of Operations Mark Edwards.  “In sharp contrast to companies like Google and AT&T, which are offering a Gigabit service only to a few neighborhoods in primarily urban markets, we’re making our service available in all of the neighborhoods and households we are able to serve in Tyler.”

Edwards added that local business owners also have access to the new Gigabit service, along with customized services that Suddenlink has offered for many years and that are capable of multi-Gigabit speeds.

“This is very exciting news for Tyler,” said Tom Mullins, President of the Tyler Economic Development Corporation. “Without state of the art technology, the city of Tyler could not grow.”

“The East Texas Medical Center is grateful to Suddenlink for its commitment to helping healthcare providers in our area have access to a lightning-fast communications network,” said Dr. Steven Cooley, ETMC Executive Director of Physician Initiatives. “Suddenlink’s advanced technology improves the quality of medicine in East Texas.”

As part of Operation GigaSpeed, Suddenlink introduced a first phase of Internet speed increases in Tyler late last year.  In addition to launching the 1Gigabit Internet service today, residential high-speed Internet customers with current download speeds up to 75 and 100 Megabits per second (Mbps) are being moved to services with download speeds up to 100 and 200 Mbps, respectively, at no added charge. Suddenlink’s standard residential Internet download speeds in Tyler are now up to 50, 100, and 200 Mbps, along with the now available up to 1 Gig service.

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Susan Guthrie, Assistant City Manager

Skip Ogle, Suddenlink

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