100 percent all-digital network requires digital equipment for all TVs beginning May 30
EAGLE PASS, Texas – May 23, 2018 – Spectrum TV™ customers in Eagle Pass, Crystal City, Dilley and surrounding areas will soon enjoy access to even better picture quality and more than 85 additional HD channels as the company moves toward a 100-percent all-digital network, creating a platform for faster speeds, more content and new features.
“We’re committed to upgrading the entire Spectrum footprint to a two-way, interactive digital service, giving customers a best-in-class TV, internet and voice experience,” said Tom Rutledge, Chairman and CEO of Charter Communications, Inc. (NASDAQ: CHTR) “By going all-digital in Eagle Pass and removing analog signals, we free up capacity in our network for faster internet speeds, more HD and On Demand options and pave a path for future innovation.”
The all-digital upgrade for customers in the Eagle Pass area is scheduled to begin on May 30. Spectrum is notifying customers of their specific upgrade date and the need to acquire a Spectrum digital receiver for each of their televisions.
With the use of two-way, fully-interactive digital receivers, Spectrum customers will gain access to thousands of On Demand movies and shows for every TV in their home, as well as advanced program guide, search and parental control functions.
Spectrum is making it easy for customers to receive one or more digital receivers at no cost for one, two or five years, depending on the customer’s programming package and other qualifying factors. Customers can obtain digital receivers through direct shipment to their home by visiting spectrum.com/DigitalNow or by calling 1-844-278-3408. Customers can also pick up equipment at a nearby Spectrum store. Spectrum store locations in the Eagle Pass area include:
690 Ford Street – Eagle Pass
Mon.-Fri. 9 a.m.–7 p.m.; Sat. 9 a.m.–5 p.m.
Expanded hours May 21 – June 9 only:
Mon.-Fri. 8 a.m.–8 p.m.; Sat. 9 a.m.–5 p.m.
Spectrum will be communicating with customers about their scheduled upgrade date via direct mail, bill messages, outbound calls and messages that will appear on their television set prior to the cutover.
Customers may visit www.spectrum.com/digitalnow or call 1-800-892-4357 for more information.
Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc., a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. More information about Spectrum can be found at spectrum.com.