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CHARTER COMMUNICATIONS JOINS TEXAS STATE REP. ROLAND GUTIERREZ FOR LAUNCH OF LOW-COST BROADBAND SERVICE FOR FAMILIES AND SENIORS

SAN ANTONIO (July 18, 2017) – Charter Communications, Inc. (NASDAQ: CHTR) will be joined by Texas State Rep. Roland Gutierrez on Wednesday for a launch celebration of a new low-cost, high-speed broadband service, Spectrum Internet Assist, in Texas.

The gathering will be at 10 a.m. at Boys & Girls Club of San Antonio, 123 Ralph Ave., San Antonio, TX 78204.

Spectrum Internet Assist offers eligible customers low-cost broadband speeds up to 30 Mbps downstream/4 Mbps upstream, three times faster than comparable services offered by competitors, which exceeds the Federal Communications Commission’s (FCC’s) definition of “high-speed.” Spectrum Internet Assist includes standard features like email boxes, internet security software and a modem at no additional charge.

Part of Texas State Rep. Roland Gutierrez’ district includes a Charter service area where the program is being launched. “I am extremely pleased with Charter’s efforts here to keep families and communities connected,” he said. “This new, low-cost broadband service program helps to provide important technology that would otherwise be unavailable to seniors and students in need.”

Spectrum Internet Assist is now available throughout Charter’s 41-state service area, including Texas.

“Charter is excited to bring a whole new world of digital access and opportunity to low-income families and seniors. Spectrum Internet Assist is an important next step in providing true high-speed connections to those who would otherwise continue to face a digital inequality in this country,” said Tom Rutledge, Chairman and CEO, Charter Communications.

“It’s crucial for cable and broadband providers like us to play a role in bridging the digital divide so that everyone has access to the information and tools they need to succeed in today’s economy,” Rutledge said.

To assist consumers with the eligibility process and enrollment, Charter has launched a new dedicated Spectrum Internet Assist website: www.SpectrumInternetAssist.com.  Prospective enrollees may also call the Spectrum Internet Assist toll-free helpline at 1-844-525-1574.

Spectrum Internet Assist Eligibility

  • Families with students who participate in the National School Lunch Program
  • Seniors who are 65 and older who receive Supplemental Security Income program benefits
  • Additional Criteria:
  • Current phone and video customers who meet one of the two criteria above may enroll.
  • Prospective SIA enrollees cannot have had a Charter/Time Warner Cable/Bright House Networks broadband subscription within 30 days of signing up.
  • Eligible participants will not need to undergo a credit check, but they must clear any outstanding debt with Charter, Time Warner Cable or Bright House Networks from the previous 12 months.

About Charter
Charter (NASDAQ: CHTR) is a leading broadband communications company and the second largest cable operator in the United States. Charter provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business™ similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter’s advertising sales and production services are sold under the Spectrum Reach™ brand. More information about Charter can be found at charter.com.

Contact:

Kristen Eastman
512-418-6620
[email protected]
@CharterNewsroom

    

 

 

July Cable Programming Highlights


HALLMARK CHANNEL’S CHRISTMAS KEEPSAKE 

7/14 – 7/23

The #1 destination for holiday movies invites you to cozy up and cool down this summer with Hallmark Channel’s “Christmas Keepsake” event. The 10-day celebration features the network’s most popular, fan favorite holiday movies including the Hallmark Channel world premiere original movie Home for the Holidays.

GOOD WITCH 3010: “NOT GETTING MARRIED TODAY, PART 2” (2017) – SEASON 3 FINALE
Sunday, 7/2, 8pm – 9pm CST

After learning Sam doesn’t plan on ever getting married again, Cassie takes a sojourn to Chicago to clear her head and meet with an old friend.  When Sam finds out, he impulsively heads off to track her down.  Meanwhile, Michael and Vanessa are fed up with their overbearing mothers and decide to call the whole thing off.

Stars Catherine Bell, James Denton and Bailee Madison.

For more information: http://www.hallmarkchannel.com/good-witch

THE CHRISTMAS CURE (2017) – WORLD PREMIERE ORIGINAL
Saturday, 7/15, 8pm – 10pm  CST

Emergency room doctor Vanessa Thompson returns home for Christmas after many years to find that her father Dr. Thompson Sr., has decided to retire. After reuniting with her high school sweetheart, and spending an emotional Christmas with her family, Vanessa must decide whether or not to remain in town and take up her father’s practice.

Stars Brooke Nevin, Steve Byers, Patrick Duffy.

For more information: http://www.hallmarkchannel.com/thw-christmas-cure

HALLMARK MOVIES & MYSTERIES PROGRAMMING HIGHLIGHTS 

GOLD CROWN CHRISTMAS
Every Day, 7/7 – 7/16

Celebrate the most special time of the year with ten days of heart-warming holiday movies on HMM! Enjoy an array of favorites from award-winning Hallmark Hall of Fame Collection classics to inspirational holiday films that will bring you the joy of Christmas every day.

HOME FOR CHRISTMAS DAY (2017) – HMM WORLD PREMIERE
Sunday, 7/16, 8pm – 10pm CST

Jane Evans is a single mother dead set on protecting her teenage daughter Betsy from the harsh realities of life. When Betsy falls in love with a soldier in active duty and develops a long-distance, love-letter relationship with him, Jane tries her best to steer Betsy away from heartache. Little does Jane realize she and her daughter are about to learn important lessons of the heart and that taking chances can sometimes lead to the most extraordinary happy endings.

Stars Catherine Bell and Victor Webster.

TV-G

For more information: http://www.hallmarkmoviesandmysteries.com/Home-for-Christmas-Day

HOME FOR CHRISTMAS DAY (2017) – HMM WORLD PREMIERE
Sunday, 7/16, 8pm – 10pm CST

Jane Evans is a single mother dead set on protecting her teenage daughter Betsy from the harsh realities of life. When Betsy falls in love with a soldier in active duty and develops a long-distance, love-letter relationship with him, Jane tries her best to steer Betsy away from heartache. Little does Jane realize she and her daughter are about to learn important lessons of the heart and that taking chances can sometimes lead to the most extraordinary happy endings.

Stars Catherine Bell and Victor Webster.

For more information: http://www.hallmarkmoviesandmysteries.com/Home-for-Christmas-Day


 

CABLE ON ALERT DURING SUMMER VACATION

Ah, summer vacation – a time to rest, relax and recharge. But while you’re away, who’s watching your home and protecting your valuables? At one time, you might have had to rely on a friendly neighbor to keep an eye on things. Today you can have piece of mind that cable’s also on the job. 

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Spectrum Hires 250 at its New McAllen Call Center

The company is seeking hundreds of additional bilingual representatives to provide Spanish-language customer service for Spectrum TV™, Internet and Voice

MCALLEN, TEXAS (June 29, 2017) – Spectrum announced it has filled 250 of more than 600 U.S. jobs at its new call center in McAllen, Texas, where it hosted several local leaders at an open house today. The company plans to hire more than 300 additional employees at the new center by the end of 2017, with more than 600 in place when the facility is fully staffed in early 2018.

Representatives at the center are bilingual, and are currently handling service calls in Spanish for Charter Communications, Inc.’s (NASDAQ: CHTR) Spectrum TV™ service. In the coming months, representatives will begin handling service calls from Spectrum Internet™ and Voice customers, as well as billing questions, ultimately serving Spanish-speaking customers across the company’s 41-state service area.

The new jobs are part of Charter’s plan to hire 20,000 employees — the vast majority serving customers directly — by returning call center jobs to the U.S., insourcing and growing to meet customer demand for its services. Spanish-speaking customers have usually been served by outsourced call centers, often outside the U.S.

“Our new McAllen center reflects our deep commitments to craftsmanship and diversity,” said Greg McMichael, Charter Senior Vice President, Customer Service. “Through this center of excellence, we are providing the best possible experience for Spanish-speaking customers while creating hundreds of new career opportunities for residents of the Rio Grande Valley.”

“It takes a lot of communication to make great business happen and the McAllen Spectrum call center exemplifies great communication and strong teamwork from all entities involved,” said City of McAllen Mayor Jim Darling.

“Not only is Spectrum providing good-paying jobs that will help the company and our city prosper and grow, but also, the agreement that the City of McAllen developed with the industry-leading communications company will allow them to reinvest in their employees and will help put Spectrum and McAllen on the map for how business is done well. This type of public-private partnership is key to attracting the type of jobs and companies that we want in our community.”

Interested applicants should visit jobs.spectrum.com to apply and learn more about careers at Spectrum.

The Spectrum call center opened this spring, following an $18 million-plus remodeling of a nearly 95,000-square-foot former retail store and the accompanying site at 3701 N. 23rd St. in McAllen.

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About Spectrum

Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc., a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. More information about Spectrum can be found at spectrum.com.

Media Contact:

Brian Anderson
(972) 630-5043
[email protected]
Twitter: @CharterNewsroom

TCA BOARD ELECTS NEW EXECUTIVE OFFICERS

Members of the Texas Cable Association (TCA) Board of Directors have elected the 2017-2018 Executive Committee and Board of Directors for one-year terms. TCA has been the primary trade organization for cable operators in Texas since 1960.

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Summer: Let the Games Begin!


Cable – from TV shows to streaming movies to online surfing – is a great go-to entertainment resource for bored out-of-school kids or others looking for indoor options during the blazing days of summer. But in recent years, online gaming has seen a steady surge in popularity in U.S. households. Online gaming traffic is predicted to increase eight-fold between 2015-2020, when gaming will make up 5 percent of consumer internet traffic, according to NCTA-The Internet and Television Association.

Of course, no matter how popular online gaming becomes, it can’t succeed without cable’s technological innovations that have led to faster internet speeds and improved latency. We’ve come a long way from the cartridges inserted into the early video game consoles 20 years ago!

Just who’s playing? An Entertainment Software Association survey found that 65 percent of American households are home to someone who plays video games regularly. In those households, the average gamer tends to be 35 years old.

They survey also found that gaming isn’t necessarily an individual activity – 67 percent of parents say they play video games with their children at least once a week.

The gaming community is expected to continue to grow with the rise of esports, or organized, multi-player professional competitive video gaming, which has become popular TV viewing in recent years – the global esports market was about $696 million in 2016 and could exceed $1 billion by 2019.

Example of this popularity: In late 2016, an esports competition, the “League of Legends” World Finals, drew 43 million viewers during the series finale – 12 million more people than watched the 2016 NBA Finals.

Whether you play online games or just watch them, true growth in gaming will depend on technology innovators such as the cable industry, which continues to expand on and deliver media and entertainment experiences for its customers.