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Spectrum to Bring Improved All-Digital Network to Corpus Christi Area Customers

100 percent all-digital network requires digital equipment for all TVs beginning May 8

CORPUS CHRISTI, Texas – May 1, 2018 – Spectrum TV customers in Corpus Christi and the surrounding area will soon enjoy access to even better picture quality and more than 60 additional HD channels as the company moves toward a 100-percent all-digital network, creating a platform for faster speeds, more content and new features.

“We’re committed to upgrading the entire Spectrum footprint to a two-way, interactive digital service, giving customers a best-in-class TV, internet and voice experience,” said Tom Rutledge, Chairman and CEO of Charter Communications, Inc. (NASDAQ: CHTR) “By going all-digital in Corpus Christi and removing analog signals, we free up capacity in our network for faster internet speeds, more HD and On Demand options and pave a path for future innovation.”

The all-digital upgrade for customers in the Corpus Christi area is scheduled to begin on May 8 in Portland, Alice and Beeville, and will continue for two weeks, with different communities upgrading each week. Spectrum is notifying customers of their specific upgrade date and the need to acquire a Spectrum digital receiver for each of their televisions.

With the use of two-way, fully-interactive digital receivers, Spectrum customers will gain access to thousands of On Demand movies and shows for every TV in their home, as well as advanced program guide, search and parental control functions.

Spectrum is making it easy for customers to receive one or more digital receivers at no cost for one, two or five years, depending on the customer’s programming package and other qualifying factors. Customers can obtain digital receivers through direct shipment to their home by visiting spectrum.com/DigitalNow or by calling 1-844-278-3408. Customers can also pick up equipment at a nearby Spectrum store. Spectrum store locations in the Corpus Christi area include:

2041 E. Main St. – Alice

Mon.-Fri. 9 a.m.–6 p.m.

Expanded hours April 30 – May 19 only:

Mon.-Fri. 8 a.m.–7 p.m.; Sat. 9 a.m.–6 p.m.

1207 S. Saint Marys St. – Beeville

Mon.-Fri. 9 a.m.–6 p.m.

Expanded hours April 30 – May 19 only:

Mon.-Fri. 8 a.m.–8 p.m.; Sat. 8 a.m.–6 p.m.

4001 Saratoga Blvd., Suite 106 – Corpus Christi

Mon.-Fri. 9 a.m.–7 p.m.; Sat. 9 a.m.–5 p.m.

Expanded hours May 7 – May 26 only:

Mon.-Fri. 8 a.m.–8 p.m.; Sat. 8 a.m.–6 p.m.

Spectrum will be communicating with customers about their scheduled upgrade date via direct mail, bill messages, outbound calls and messages that will appear on their television set prior to the cutover.

Customers may visit www.spectrum.com/digitalnow or call 1-800-892-4357 for more information.

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About Spectrum

Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc., a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. More information about Spectrum can be found at spectrum.com.

Media Contact

Brian Anderson
(972) 630-5043
Brian.Anderson@charter.com
@CharterNewsroom

May Programming Highlights


Behind Closed Doors: Phil Hartman
Sunday, May 27 at 8pm CST

Every so often a star or movie leaves an everlasting mark on culture and entertainment creating household names with stories that enthrall the public. Behind Closed Doors original documentary specials hosted by Natalie Morales return with a new episode about the life and legacy of renowned multi-hyphenate talent Phil Hartman. Behind Closed Doors examines the lives of beloved celebrities utilizing the vast offerings of NBC News historical archives including rarely seen footage and revealing interviews with the celebrities themselves along with fresh interviews from those who knew or worked with them. Learn more: https://www.reelz.com/behind-closed-doors.

Cable & Online Privacy

Online privacy concerns have been at the forefront of public discussion lately, and consumers are right to be concerned about who they entrust with their personal data while online, and what happens to that information. Cable companies – leading providers of broadband – already are subject to strict federal regulations on what they can do with your data. In addition, the cable industry has stated it supports protecting privacy and data across the internet with strategies that provide strong, consistent standards and are applied equally to different technologies, from internet providers to social networks.


Video Advertising Bureau President and CEO Sean Cunningham recently called the data collected by multichannel video programming distributors, including cable, “among the most well-protected data sets in American business.”

Consumers should know that personal information collected by cable companies is subject to privacy regulations and oversight under the Cable Act, such as prohibitions on disclosure without prior consent from the customer. In addition, internet service providers – including cable companies – each have a privacy policy that offers consumers choice as to how their data is used. Those broadband privacy policies reflect the key principles of transparency, choice and security that reflect the Federal Trade Commission’s privacy framework.

In January, internet service providers reiterated their commitment to the Federal Trade Commission’s consumer privacy protections, including not selling their customers’ “sensitive” information without the affirmative, opt-in consent of their subscribers.

Learn more about internet service providers and online privacy in NCTA – The Internet & Television Association’s “Myth vs. Reality on ISP Privacy Claims: Clearing up misconceptions about online privacy.”

Chris Pizzurro, head of business development, sales and marketing for advertising technology firm Canoe Ventures, recently told Cable Fax, “In fact, sometimes cable gets knocked for not being progressive or innovative enough in bringing products to market, and in some of those instances, the reason is because it potentially could harm consumer protections, so cable does not implement until the safeguards are in place.”

One reason cable is concerned about online privacy and safety – cable is the leading broadband provider, with about two-thirds of all high-speed internet subscribers. And more Americans than ever are on the internet:

Leaders in the cable industry have been outspoken recently about their thoughts on what the next steps should be to protect consumers’ data and privacy while online.

Charter Chairman and Chief Executive Officer Tom Rutledge recently published the blog post “Charter Urges Congress to Pass Legislation Protecting Privacy Everywhere on the Internet.” In the blog, Rutledge advocates for several protections, including a “uniform law that provides greater privacy and data security protections and applies the same standard to everybody in the Internet ecosystem, including us.”

He concludes:

“Recent revelations have led to a long-overdue public conversation about what happens to our data online and the vulnerabilities that could develop. Charter is ready to work with Members of Congress, industry partners, consumer groups and other stakeholders to pass a law that makes people feel more safe and confident taking advantage of all that the Internet has to offer.”

NCTA – The Internet & Television Association also has stated industry support of similar protective proposals. President and CEO Michael Powell recently wrote:

“A technology-neutral, federal framework of online consumer protection is a first step to restoring America’s faith in our digital future. When consumers go online, they shouldn’t have to think about what state they are in, and they shouldn’t need an engineering or law degree to understand what privacy requirements apply to different online services and what kind of entity may be engaged in blocking or throttling. They want to know that their personal data is protected, that their choices as consumers are respected, and that practices resulting in unfair discrimination or otherwise violating the spirit of internet openness will be punished swiftly.”

As the conversation continues, what steps can consumers take to protect themselves while online? The Federal Trade Commission offers an extensive list, including these simple suggestions:

  • On your internet browser, delete cookies or limit the kinds of cookies that can be placed on your computer.
  • Turn on the “private browsing” setting on your internet browser to keep your web activities hidden from other people who use the same computer.
  • Limit tracking in or across mobile apps by controlling identifiers that allow ad targeting or collect your location information.
  • Use Virtual Private Network (VPN) apps to shield the information on your mobile devices when on a public network.
  • Avoid oversharing of personal information in posts you make on your social networks.

The Greening of Cable

A recent study found that, on average, U.S. broadband households have more than seven video devices, including TVs, computers, tablets and smartphones. Add to that relatively new offerings from the cable industry, including programmable thermostats, home security and other new products.

Read More
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