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CABLE FOR ALL KIDS

Even as internet speeds have risen and its cost has dropped, affordability is still an issue for some families. Yet cable is committed to making sure no child falls behind or is denied the learning opportunities that the internet can provide.


Cable companies continue to lead the way to get more economically disadvantaged Americans online by providing discounted internet service, hardware, digital literacy training and technology centers.

Charter Communications/Spectrum has been introducing its new low-cost, high-speed broadband service, Spectrum Internet Assist, in markets across Texas in recent months, holding events including those in Lancaster and in San Antonio. The program targets families with students who participate in the National School Lunch Program and seniors aged 65 and older who receive Supplemental Security Income program benefits.

“It’s crucial for cable and broadband providers like us to play a role in bridging the digital divide so that everyone has access to the information and tools they need to succeed in today’s economy,” said Tom Rutledge, Chairman and CEO, Charter Communications.

Last October, Cable ONE donated 50 Chromebooks to students at Ector Middle School in Odessa as part of the Cable ONE Cares initiative, Chromebooks for Kids, which is designed to help bridge the digital divide in Title 1 elementary schools. As the company says, “…we’re investing in a generation of future leaders and helping to conquer the digital divide in schools that lack funding.”

The program, in its fourth year, was recognized by Cablefax Magazine’s 2016 Top Ops Awards.

Since 2011, Comcast’s Internet Essentials nationally has helped connect 750,000 families, or about 3 million Americans, and provided more than $300 million of support for digital literacy training, benefiting over 4.4 million people.

Last year, Comcast gave 140 laptops to families who attend the Baker Ripley School in Houston.

Internet Essentials is available to families with students in the National School Lunch Program and all Housing and Urban Development clients who reside in Comcast’s service area. For every family who qualifies, the monthly cost is $9.95 with no added tax. It includes a free wireless router, plus they can purchase a laptop for just $149.

Comcast believes it important for everyone to have access to the internet. The company continues to improve Internet Essentials each year by expanding eligibility and increasing speeds.

Learn more about Internet Essentials and its accomplishments, including a five-year progress report, at this dedicated Internet Essentials website.

Learn more on the cable industry’s programs and successes in closing the digital divide.

TAKE A “BYTE” OUT OF BACK TO SCHOOL COSTS

From school supplies for a first grader to tuition and textbooks for college, back-to-school costs can add up. But when it comes to a fast Internet – often as necessary for students as a backpack – parents will be glad to know they are getting much more for their money compared to 10 years ago.


Internet access has always been a great educational investment. For students, broadband opens a world of knowledge, information and exploration. Broadband also has been the great equalizer in education, giving students in smaller or more isolated communities and students in large urban areas access to the same information. Today, almost every single person – urban, suburban or rural – has access to fast internet.

The past decade has seen huge changes in the Internet, with an increase in speed and a decrease in costs. Between 2006 and 2016, internet speeds increased, amazingly, more than 125 times over, according to research from NCTA – The Internet & Television Association. At the same the price per megabit per second has dropped a whopping 90 percent.

More amazing: the fastest U.S. broadband speed tier is 660 times faster than it was in 2002 even as nominal prices have remained mostly flat, and price per mbps continues to drop, according to Broadband for America.

The huge increase in broadband speeds, even as the cost declines, reflects cable’s commitment to make tremendous investments in and upgrades to their networks. Cable has invested over $250 billion in broadband infrastructure over the past 20 years, according to a report examining the state of internet in the United States.

Cable’s dedication to being a leader in technological advances also has allowed it to offer its customers greater value for the money in other areas as well. Today’s cable packages offer more programming choices and options, as well as more ways to enjoy that programming, such as TV Everywhere.

CHARTER COMMUNICATIONS JOINS TEXAS STATE REP. ROLAND GUTIERREZ FOR LAUNCH OF LOW-COST BROADBAND SERVICE FOR FAMILIES AND SENIORS

SAN ANTONIO (July 18, 2017) – Charter Communications, Inc. (NASDAQ: CHTR) will be joined by Texas State Rep. Roland Gutierrez on Wednesday for a launch celebration of a new low-cost, high-speed broadband service, Spectrum Internet Assist, in Texas.

The gathering will be at 10 a.m. at Boys & Girls Club of San Antonio, 123 Ralph Ave., San Antonio, TX 78204.

Spectrum Internet Assist offers eligible customers low-cost broadband speeds up to 30 Mbps downstream/4 Mbps upstream, three times faster than comparable services offered by competitors, which exceeds the Federal Communications Commission’s (FCC’s) definition of “high-speed.” Spectrum Internet Assist includes standard features like email boxes, internet security software and a modem at no additional charge.

Part of Texas State Rep. Roland Gutierrez’ district includes a Charter service area where the program is being launched. “I am extremely pleased with Charter’s efforts here to keep families and communities connected,” he said. “This new, low-cost broadband service program helps to provide important technology that would otherwise be unavailable to seniors and students in need.”

Spectrum Internet Assist is now available throughout Charter’s 41-state service area, including Texas.

“Charter is excited to bring a whole new world of digital access and opportunity to low-income families and seniors. Spectrum Internet Assist is an important next step in providing true high-speed connections to those who would otherwise continue to face a digital inequality in this country,” said Tom Rutledge, Chairman and CEO, Charter Communications.

“It’s crucial for cable and broadband providers like us to play a role in bridging the digital divide so that everyone has access to the information and tools they need to succeed in today’s economy,” Rutledge said.

To assist consumers with the eligibility process and enrollment, Charter has launched a new dedicated Spectrum Internet Assist website: www.SpectrumInternetAssist.com.  Prospective enrollees may also call the Spectrum Internet Assist toll-free helpline at 1-844-525-1574.

Spectrum Internet Assist Eligibility

  • Families with students who participate in the National School Lunch Program
  • Seniors who are 65 and older who receive Supplemental Security Income program benefits
  • Additional Criteria:
  • Current phone and video customers who meet one of the two criteria above may enroll.
  • Prospective SIA enrollees cannot have had a Charter/Time Warner Cable/Bright House Networks broadband subscription within 30 days of signing up.
  • Eligible participants will not need to undergo a credit check, but they must clear any outstanding debt with Charter, Time Warner Cable or Bright House Networks from the previous 12 months.

About Charter
Charter (NASDAQ: CHTR) is a leading broadband communications company and the second largest cable operator in the United States. Charter provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business™ similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter’s advertising sales and production services are sold under the Spectrum Reach™ brand. More information about Charter can be found at charter.com.

Contact:

Kristen Eastman
512-418-6620
Kristen.Eastman@charter.com
@CharterNewsroom

    

 

 

July Cable Programming Highlights


HALLMARK CHANNEL’S CHRISTMAS KEEPSAKE 

7/14 – 7/23

The #1 destination for holiday movies invites you to cozy up and cool down this summer with Hallmark Channel’s “Christmas Keepsake” event. The 10-day celebration features the network’s most popular, fan favorite holiday movies including the Hallmark Channel world premiere original movie Home for the Holidays.

GOOD WITCH 3010: “NOT GETTING MARRIED TODAY, PART 2” (2017) – SEASON 3 FINALE
Sunday, 7/2, 8pm – 9pm CST

After learning Sam doesn’t plan on ever getting married again, Cassie takes a sojourn to Chicago to clear her head and meet with an old friend.  When Sam finds out, he impulsively heads off to track her down.  Meanwhile, Michael and Vanessa are fed up with their overbearing mothers and decide to call the whole thing off.

Stars Catherine Bell, James Denton and Bailee Madison.

For more information: http://www.hallmarkchannel.com/good-witch

THE CHRISTMAS CURE (2017) – WORLD PREMIERE ORIGINAL
Saturday, 7/15, 8pm – 10pm  CST

Emergency room doctor Vanessa Thompson returns home for Christmas after many years to find that her father Dr. Thompson Sr., has decided to retire. After reuniting with her high school sweetheart, and spending an emotional Christmas with her family, Vanessa must decide whether or not to remain in town and take up her father’s practice.

Stars Brooke Nevin, Steve Byers, Patrick Duffy.

For more information: http://www.hallmarkchannel.com/thw-christmas-cure

HALLMARK MOVIES & MYSTERIES PROGRAMMING HIGHLIGHTS 

GOLD CROWN CHRISTMAS
Every Day, 7/7 – 7/16

Celebrate the most special time of the year with ten days of heart-warming holiday movies on HMM! Enjoy an array of favorites from award-winning Hallmark Hall of Fame Collection classics to inspirational holiday films that will bring you the joy of Christmas every day.

HOME FOR CHRISTMAS DAY (2017) – HMM WORLD PREMIERE
Sunday, 7/16, 8pm – 10pm CST

Jane Evans is a single mother dead set on protecting her teenage daughter Betsy from the harsh realities of life. When Betsy falls in love with a soldier in active duty and develops a long-distance, love-letter relationship with him, Jane tries her best to steer Betsy away from heartache. Little does Jane realize she and her daughter are about to learn important lessons of the heart and that taking chances can sometimes lead to the most extraordinary happy endings.

Stars Catherine Bell and Victor Webster.

TV-G

For more information: http://www.hallmarkmoviesandmysteries.com/Home-for-Christmas-Day

HOME FOR CHRISTMAS DAY (2017) – HMM WORLD PREMIERE
Sunday, 7/16, 8pm – 10pm CST

Jane Evans is a single mother dead set on protecting her teenage daughter Betsy from the harsh realities of life. When Betsy falls in love with a soldier in active duty and develops a long-distance, love-letter relationship with him, Jane tries her best to steer Betsy away from heartache. Little does Jane realize she and her daughter are about to learn important lessons of the heart and that taking chances can sometimes lead to the most extraordinary happy endings.

Stars Catherine Bell and Victor Webster.

For more information: http://www.hallmarkmoviesandmysteries.com/Home-for-Christmas-Day


 

CABLE ON ALERT DURING SUMMER VACATION

Ah, summer vacation – a time to rest, relax and recharge. But while you’re away, who’s watching your home and protecting your valuables? At one time, you might have had to rely on a friendly neighbor to keep an eye on things. Today you can have piece of mind that cable’s also on the job. 

Read More

Spectrum Hires 250 at its New McAllen Call Center

The company is seeking hundreds of additional bilingual representatives to provide Spanish-language customer service for Spectrum TV™, Internet and Voice

MCALLEN, TEXAS (June 29, 2017) – Spectrum announced it has filled 250 of more than 600 U.S. jobs at its new call center in McAllen, Texas, where it hosted several local leaders at an open house today. The company plans to hire more than 300 additional employees at the new center by the end of 2017, with more than 600 in place when the facility is fully staffed in early 2018.

Representatives at the center are bilingual, and are currently handling service calls in Spanish for Charter Communications, Inc.’s (NASDAQ: CHTR) Spectrum TV™ service. In the coming months, representatives will begin handling service calls from Spectrum Internet™ and Voice customers, as well as billing questions, ultimately serving Spanish-speaking customers across the company’s 41-state service area.

The new jobs are part of Charter’s plan to hire 20,000 employees — the vast majority serving customers directly — by returning call center jobs to the U.S., insourcing and growing to meet customer demand for its services. Spanish-speaking customers have usually been served by outsourced call centers, often outside the U.S.

“Our new McAllen center reflects our deep commitments to craftsmanship and diversity,” said Greg McMichael, Charter Senior Vice President, Customer Service. “Through this center of excellence, we are providing the best possible experience for Spanish-speaking customers while creating hundreds of new career opportunities for residents of the Rio Grande Valley.”

“It takes a lot of communication to make great business happen and the McAllen Spectrum call center exemplifies great communication and strong teamwork from all entities involved,” said City of McAllen Mayor Jim Darling.

“Not only is Spectrum providing good-paying jobs that will help the company and our city prosper and grow, but also, the agreement that the City of McAllen developed with the industry-leading communications company will allow them to reinvest in their employees and will help put Spectrum and McAllen on the map for how business is done well. This type of public-private partnership is key to attracting the type of jobs and companies that we want in our community.”

Interested applicants should visit jobs.spectrum.com to apply and learn more about careers at Spectrum.

The Spectrum call center opened this spring, following an $18 million-plus remodeling of a nearly 95,000-square-foot former retail store and the accompanying site at 3701 N. 23rd St. in McAllen.

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About Spectrum

Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc., a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. More information about Spectrum can be found at spectrum.com.

Media Contact:

Brian Anderson
(972) 630-5043
Brian.Anderson@charter.com
Twitter: @CharterNewsroom

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