Spectrum to Bring Improved All-Digital Network to Rio Grande Valley Customers

| March 29, 2018 | |

100 percent all-digital network requires digital equipment for all TVs beginning April 3

BROWNSVILLE, Texas – March 29, 2018 – Spectrum TV customers in the Rio Grande Valley will soon enjoy access to even better picture quality and more than 65 additional HD channels as the company moves toward a 100-percent all-digital network, creating a platform for faster speeds, more content and new features.

“We’re committed to upgrading the entire Spectrum footprint to a two-way, interactive digital service, giving customers a best-in-class TV, internet and voice experience,” said Tom Rutledge, Chairman and CEO of Charter Communications, Inc. (NASDAQ: CHTR) “By going all-digital in the Rio Grande Valley and removing analog signals, we free up capacity in our network for faster internet speeds, more HD and On Demand options and pave a path for future innovation.”

The all-digital upgrade for customers in the Rio Grande Valley is scheduled to begin on April 3 in Rio Grande City, and will continue for several weeks, with different communities upgrading each week through early May. Spectrum is notifying customers in Rio Grande City, Pharr, Weslaco, Mission, Edinburg, Harlingen, Laguna Vista, Los Fresnos and Brownsville of their specific upgrade date and the need to acquire a Spectrum digital receiver for each of their televisions.

With the use of two-way, fully-interactive digital receivers, Spectrum customers will gain access to thousands of On Demand movies and shows for every TV in their home, as well as advanced program guide, search and parental control functions.

Spectrum is making it easy for customers to receive one or more digital receivers at no cost for one, two or five years, depending on the customer’s programming package and other qualifying factors. Customers can obtain digital receivers through direct shipment to their home by visiting spectrum.com/DigitalNow or by calling 1-844-278-3408. Customers can also pick up equipment at a nearby Spectrum store. Spectrum store locations in the Rio Grande Valley include:

3543 W. Highway 83 – Rio Grande City
Mon.-Fri. 9 a.m.–7 p.m.; Sat. 9 a.m.–5 p.m.
Expanded hours March 26 – April 14 only:
Mon.-Fri. 8 a.m.–8 p.m.; Sat. 9 a.m.–6 p.m.

921 W. Dove Ave. – McAllen
Mon.-Fri. 9 a.m.–7 p.m.; Sat. 9 a.m.–5 p.m.; Sun. Noon-5 p.m.
Expanded hours April 2 – April 29 only:
Mon.-Fri. 8 a.m.–8 p.m.; Sat. 8 a.m.–6 p.m.; Sun. Noon-5 p.m.

2309 W. Lincoln Ave. Suite B – Harlingen
Mon.-Fri. 9 a.m.–7 p.m.; Sat. 9 a.m.–5 p.m.
Expanded hours April 16 – May 5 only:
Mon.-Fri. 8 a.m.–8 p.m.; Sat. 9 a.m.–6 p.m.

705 Paredes Line Rd. – Brownsville
Mon.-Fri. 9 a.m.–7 p.m.; Sat. 9 a.m.–5 p.m.
Expanded hours April 23 – May 12 only:
Mon.-Fri. 8 a.m.–8 p.m.; Sat. 9 a.m.–6 p.m.

Spectrum will be communicating with customers about their scheduled upgrade date via direct mail, bill messages, outbound calls and messages that will appear on their television set prior to the cutover.

Customers may visit www.spectrum.com/digitalnow or call 1-800-892-4357 for more information.


About Spectrum

Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc., a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. More information about Spectrum can be found at spectrum.com.

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