NEW SPECTRUM STORE NOW OPEN IN PLANO

| July 31, 2020 | |

NEW SPECTRUM STORE NOW OPEN IN PLANO
Store Will Serve Customers While Adhering to Health and Safety Guidelines

PLANO, TX (July 31, 2020) – Charter Communications, Inc. announced today the opening of a new Spectrum Store in Plano. The Spectrum store gives consumers in the Plano area a convenient option for adding or managing their Spectrum Internet®, TV, Mobile or Voice services.

“Our Spectrum stores team is here to help our local customers who need support in getting and staying connected during these uncertain times,” said Pattie Eliason, Senior Vice President, Spectrum Stores & Retail. “Staff are working to make our new store in Plano a safe, convenient environment to add or manage services, shop for devices and accessories or make payments, while ensuring we adhere to current local and state health and safety guidelines.”

The New Plano store is located at 2100 N Dallas Pkwy Suite 102 Plano, TX 75093 and is open from 10 a.m. to 8 p.m., Mondays through Saturdays, and noon to 5 p.m. on Sundays. To help protect the safety of customers and employees, and in accordance with CDC guidelines and state and local orders, social distancing is required in the store, with occupancy of the store managed by store employees. Spectrum stores are cleaned and disinfected regularly, with frequent cleaning of high-touch areas and hand sanitizer available throughout the store.

The new Spectrum store offers the latest devices and accessories compatible with Spectrum Mobile, which is designed to provide customers the highest quality experience at great value, including access to next-generation 5G service where available. Customers can save up to 40% on a single line with unlimited data compared to other national carriers.* They also can bring their own phone or choose from among the latest mobile devices and accessories.

Store visitors also have the opportunity to experience the power of Spectrum Internet, featuring starting speeds of 200 Mbps and plans with connections up to 1 gigabit per second, as well as the interactive Spectrum TV App, which gives customers access to the Spectrum TV® content across a wide variety of platforms and devices.

Along with sampling and ordering Spectrum services, customers also can complete a variety of transactions at the store, including account payments and upgrading or exchanging equipment. Spectrum is opening more than 15 new stores in Texas in 2020, on top of the 23 stores it opened in 2019.

Information on Spectrum store locations can be found online along with more information about Spectrum products and services. 24-hour customer assistance is always available at 1-855-707-7328.

*Savings based on HarrisX taxes, fees and surcharges calculation. Visit spectrummobile.com for details.

About Spectrum

Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV®, Spectrum Internet®, Spectrum Voice®, and Spectrum Mobile™. Spectrum Business® similarly provides scalable, and cost-effective broadband communications solutions to small and medium-sized business organizations, including Internet access, business telephone, and TV services. Spectrum Enterprise is a national provider of scalable, fiber-based technology solutions serving many of America’s largest businesses and communications service providers. Charter’s advertising, sales and production services are sold under the Spectrum Reach® brand. Charter’s news and sports networks are operated under the Spectrum Networks brand. More information about Spectrum can be found at spectrum.com.

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Contact: Kristen Eastman

(512) 418-6620

[email protected]

@CharterNewsroom

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