WEATHERING THE STORM

| February 20, 2021 | |

WEATHERING THE STORM

Winter storm Uri may have been the worst natural disaster in Texas history. Millions of Texans lost power – and as a result their cable and Wi-Fi service. Even before recent winter storms hit Texas, though, Texas cable providers had technicians ready and waiting to start repairing and restoring service as soon as it was safe to do so. While some Texans were waiting for home broadband, some companies opened their Wi-Fi hotspots to the general public.

In addition to addressing customer concerns and restoring service, cable companies also immediately jumped in to help Texas communities get on the road to recovery. To alleviate the widespread suffering Texans endured in the aftermath of the storms, cable companies made significant donations to fund storm recovery efforts.


Comcast NBCUniversal committed to provide $500,000 in support to Houston-area relief efforts, including cash and in-kind contributions. The cash donation will be shared between the Greater Houston Community Foundation and the United Way of Greater Houston. The company also will donate advertising time on its cable systems to these organizations to run public service announcements to help educate concerned citizens about how they can assist with relief efforts.

“Comcast believes it is our responsibility to continue our support to strengthen the community, said Ralph Martinez, senior vice president for Comcast’s Houston region. “We hope this donation will help accelerate the recovery process and provide the support Houstonians need at this challenging time.”

Sparklight, part of the Cable One family of brands, donated $15,000 along with food and supplies to support relief efforts in Longview, Marshall, Odessa, Sherman and Texarkana. Funds were distributed to local non-profit agencies, including the Salvation Army.

“Our hearts are with the Texas residents who have been impacted by this winter storm,” said Julie Laulis, Cable One president and CEO. 

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