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NEWLY REMODELED SPECTRUM STORE NOW OPEN IN WACO

iNEWLY REMODELED SPECTRUM STORE NOW OPEN IN WACO

Store Features the Latest Devices and Accessories for Spectrum Mobile

WACO, Texas (April 8, 2021)Charter Communications, Inc. has announced the opening of a newly remodeled Spectrum store in Waco. The Spectrum store gives consumers in the Waco area a convenient option for adding or managing their Spectrum Internet®, TV, Mobile or Voice services.

“Our Spectrum stores team is here to help our local customers who need support in getting and staying connected,” said Pattie Eliason, Senior Vice President, Spectrum Stores & Retail. “Our newly remodeled store in Waco is a convenient and safeenvironment to add or manage services, shop for devices and accessories or make payments, while following current local and state health and safety guidelines.”

The new Spectrum store offers the latest devices and accessories compatible with Spectrum Mobile, which is designed to provide customers the highest quality experience at great value, including access to next-generation 5G service where available. Customers can save up to 40% on a single line with unlimited data compared to other national carriers.* They also can bring their own phone or choose from among the latest mobile devices and accessories.

Store visitors also have the opportunity to experience the power of Spectrum Internet, featuring plans with connections up to 1 gigabit per second, including starting speeds of 200 Mbps, as well as the interactive Spectrum TV App, which gives customers access to the Spectrum TV® content across a wide variety of platforms and devices.

Along with ordering and sampling Spectrum services, customers also can complete a variety of transactions at the store, including account payments and upgrading or exchanging equipment.

In Texas in 2020, Spectrum opened 15 stores. Another eight are planned for 2021 in Texas.

To help protect the safety of customers and employees, and in accordance with CDC guidelines and state and local orders, social distancing is required in the store, with occupancy of the store managed by store employees. Spectrum stores are cleaned and disinfected regularly, with frequent cleaning of high-touch areas and hand sanitizer available throughout the store.

The Spectrum store is located at 2720 W. Loop 340, Waco, Texas 76711. Hours of operation are: 10 a.m. to 8 p.m., Mondays through Saturdays and from noon to 5 p.m. on Sundays

Visit www.spectrum.com/stores for more information on locations, hours and Spectrum products and services. 24-hour customer assistance is always available at 1-855-707-7328.

*Savings based on HarrisX taxes, fees and surcharges calculation. Visit spectrummobile.com for details.

About Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business®delivers the same suite of broadband products and services coupled with special features and applications to enhanceproductivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

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Contact:

Kristen Eastman

(512) 418-6620

Kristen.Eastman@charter.com

@CharterNewsroom

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