Privacy

An estimated 84% of U.S. households have home internet and an average of 22 connected devices. Privacy and cybersecurity risks and concerns have grown over the years as technology has evolved and internet-connected devices have multiplied.

Cable providers constantly monitor their networks to identify and prevent cybersecurity attacks that could compromise consumers, their devices and their sensitive and confidential information.

Personal information collected by cable companies is subject to privacy regulations and oversight under the Cable Act, which includes prohibitions on disclosure without prior consent from the customer. In addition, internet service providers each have a privacy policy that gives consumers the choice on how their data is used.



Nationally, cable companies support a technology neutral federal data privacy law that protects consumers while promoting responsible data uses.

Cable operators make efforts to communicate to subscribers that it's critical for them to protect their own personal equipment and home networks. And often, cable operators will provide a service for this as well. Consumers can find individual steps they can take to protect their data and privacy here.

Empowering Parents

With the explosion of media options, it can be daunting for families to manage what children watch and see. The cable industry has spent decades educating consumers about parental control tools and media literacy resources to help provide informed advice for families and caregivers. With these tools, families can determine what content is appropriate for their household.